For families · Murfreesboro, TN
They're not ready. You are. Start there. We help families every day.
Talk to someone who understands what you're going through — and what actually helps. We'll listen, answer your questions, and help you plan the next step. Your call is confidential.
- Confidential call
- Families welcome to call first
- No wait list when they say yes
- Most commercial insurance
No commitment. We'll help you understand your options.
You're not alone. Families call us every day.
Call (629) 201-7768 — confidential, no obligation.
What families ask us
The questions running through your head right now
“They say they don’t need help.”
That’s the most common starting point, not a dead end. Call us first — we’ll help you understand what tends to move things forward, and what tends to backfire.
“Am I overreacting?”
If you’re here, something real brought you here. You’ve been protecting them long enough — talking to someone who does this every day is what actually helps.
“My son got the help he needed here. The family program helped us understand addiction and how to support him.”
“Can I call without them knowing?”
Yes. Your call is confidential. Many families talk to us well before their loved one is ready to.
“Will they lose their job?”
Outpatient treatment is built around work schedules, and treatment is HIPAA-protected. Their employer never has to know.
“They’ve already tried treatment.”
Needing more than one attempt is common — it’s information, not failure. The right program looks at what didn’t work last time and plans around it.
“How fast could they start?”
Often the same day. There’s no wait list — when the window opens, we can move.
A place to start
What you can do — starting tonight
- 1
Call us first — just you
Tell us what's been going on. We'll help you understand what you're looking at and what the options are. They never have to know you called.
- 2
Get the facts lined up
We'll check their insurance and lay out what treatment would actually look like — so when the conversation happens, you have answers instead of guesses.
- 3
When they say yes, we move
There's no wait list. The moment they're willing, we can often start the same day — before the window closes.
No commitment. Confidential.
Covered by insurance
We work with all major commercial insurance plans
We'll check your insurance in minutes and tell you exactly what it covers — before anything happens. Many clients pay nothing out of pocket; insurance often covers everything once your deductible is met.
Takes 2 minutes. No commitment required.
Real people, not a call center
The people you'll actually talk to
Jake
Admissions Specialist
Usually the first voice you hear when you call.
Brittany
Outpatient Coordinator
Builds your schedule around work, school, and family.
Tyler
Counselor
Leads groups and individual sessions.
In their words
People who made the call
“Tulip Hill saved my life. The staff genuinely cares and the program works. 14 months sober today.”
“My son got the help he needed here. The family program helped us understand addiction and how to support him.”
“I was terrified to go to rehab. The staff made me feel safe from day one. Worth every penny (insurance covered most).”
Questions people ask us every day
Questions families ask
What do I say when I call?
Just tell us what’s been going on. You don’t need the right words or a plan — that’s what we’re for. We’ll listen and help you think through next steps.
Can you make them go to treatment?
No one can force an adult into treatment — but how the conversation happens matters enormously. We’ll help you prepare for it, and we’re ready the moment they say yes.
Whose insurance is used?
Theirs — and we can check it in about 2 minutes so you know what’s covered before any conversation happens.
What does treatment look like day to day?
Outpatient levels of care — PHP, IOP, and virtual — mean they keep living at home, keep working, and come in for structured treatment. It’s often an easier “yes” than leaving for 30 days.
What if they relapse after treatment?
Relapse is information, not failure. Planning for what happens after the program ends starts on day one — that’s the part most programs skip.